🚚 Shipping Policy

Free Standard Shipping Australia-Wide

At K2K Signs, we’re committed to getting your order to you quickly and safely. Free standard shipping is available Australia-wide on eligible orders.

📦 Order Processing & Dispatch

We aim to process your order as quickly as possible.

Most orders are dispatched the next business day, however, please allow up to 3 business days for processing and dispatch.

Once your order has been dispatched, you will receive a shipping confirmation and tracking information, where tracking is available.

🇦🇺 Delivery Timeframes

Delivery timeframes are estimates only and may vary depending on your location and the carrier's network.

During busy periods, public holidays, extreme weather, or other unforeseen circumstances, deliveries may take longer than usual.

Please Note: We cannot guarantee a specific delivery date.

🚛 Our Delivery Partners

Orders are generally shipped via Australia Post. Depending on the order, size, location or delivery requirements, we may also use a private courier or another suitable delivery service.

Where tracking is available, we will provide the tracking details once your order has been dispatched.

📍 Please Check Your Delivery Address

Please carefully check your delivery details before completing your order.

Make sure your:

• Recipient name is correct
• Business/company name is included where applicable
• Street address is accurate
• Suburb, state and postcode are correct
• Contact details are correct

Incorrect, incomplete or misspelled delivery information may result in delays or additional delivery charges.

If an order needs to be redirected, returned or re-delivered because incorrect or incomplete information was provided by the customer, additional delivery charges may apply.

🔄 Re-Delivery

If re-delivery is required due to circumstances that are not the fault of K2K Signs — such as:

• Incorrect or incomplete delivery address
• Customer not accepting the delivery
• Failure to collect a parcel
• Other customer-related delivery issues

an additional delivery fee may apply.

⏰ Delivery Delays

We work closely with our delivery partners to ensure your order reaches you as quickly as possible.

However, once your order has been handed to the carrier, delivery is outside our direct control. We are therefore unable to accept responsibility for delays caused by circumstances beyond our reasonable control, including carrier delays, weather events, peak-period congestion or other unforeseen circumstances.

If your order appears to be significantly delayed or you believe it may have been lost in transit, please contact us.

We will do our best to assist you and, where appropriate, contact the carrier and investigate the shipment.

💙 We're Here to Help

If you have any questions about your order, shipping or delivery, please don't hesitate to contact our team.

K2K Signs
Quality Signs & Printing – Delivered Australia-Wide