Returns & Refunds
We offer a refund on items which are not of a “custom” nature. Custom Signs products are non-returnable.
If you are not satisfied with your item, simply return it within 30 days of purchase for an exchange, refund or credit.
If a product is deemed faulty, we reserve the right to look into each product in a case by case basis and take appropriate action.
All returns of the product are subject to a restocking fee equal to 15% (fifteen per cent) of the Total Invoice.
Custom products are non-returnable.
Custom made signs : K2K Signs cannot offer a refund on those items which are “custom”. Custom products are guaranteed for quality and accuracy only. Once your purchase order has been processed and the product has been manufactured, it cannot be returned.
Goods must be returned unused, in original condition and undamaged.
Claims for damages must be made within 7 days of delivery.